Programme Director - Business Operations

Programme Director

Department: Business Operations

Employment Type: Full Time

Location: London

Reporting To: Director of Strategy

Description About the Role

We're looking for a dynamic and hands-on Programme Director to lead and evolve our strategic transformation agenda. This is a high-impact role at the heart of a fast-moving, private equity-backed business, where you'll work across a diverse portfolio of initiatives aimed at driving value and improving our client and employee experiences. Projects might include product launches, systems implementations, process transformation or pricing and commercial optimisation. You'll bring structure, clarity, and momentum to our programmes while staying close to the detail and delivering real results. Why This Role?

• Work across a wide variety of strategic initiatives with real business impact.
• Collaborate with smart, driven people in a fun and fast-paced environment.
• Play a key role in shaping the future of a growing, high-potential business.

Why LBR? An amazing market position, enviable growth, collaboration and wonderful people are just some of the reasons to further your career with Law Business Research. Our culture is shaped by our core values that promote equality, agility, and respect in everything we do.

Law Business Research has been selected as a winner for the 2024 Inspiring Workplaces Awards. We're proud of our inclusive and inspiring culture here at LBR and we remain committed to creating a positive workplace for all our employees

We are happy to share that we have partnered with Business Disability Forum to help us on our journey to becoming a more inclusive employer and achieving Level 2 Disability Confident Accreditation. We also take our place in this world of ours very seriously and engage in a wide variety of charitable and community based initiatives. We work extensively with Swawou School in Sierra Leone, which we established to provide education for 120 girls, and on an ongoing basis we underwrite the school's costs.
'We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.'
Key Responsibilities 1. Enhance Programme Management Refine objectives, KPIs, and tracking tools across existing strategic programmes. Establish a structured, reportable programme management approach with workstream leads and sponsors. Manage small team of Project Managers 2. Prepare Robust KPI Reporting Develop and implement robust KPI tracking systems, simplifying the process and providing scrutiny and challenge to the content. Simplify complex data into clear, actionable insights. 3. Engage and Empower Teams Introduce improved tooling (dashboards, reporting systems) to simplify KPI tracking and milestone management. Build confidence within teams through empathetic, supportive engagement. Build relationships with stakeholders across all functions 4. Be a Hands-On Contributor Offer critical thinking and lateral problem solving Step into projects directly when needed to recover timelines or accelerate outcomes.
Help unblock delivery challenges and ensure momentum is maintained across initiatives. Facilitate workshops, step in to remove blockers, and generally be a participant to solve project challenges and drive results Create scalable, sustainable approaches that enable teams to manage effectively in BAU. Support project teams with analysis, slide development, and narrative building to drive clarity and alignment.
Skills Knowledge and Expertise What You'll Bring

• Proven experience leading complex programmes, ideally in a private equity or high-growth environment.
• Strong analytical and problem-solving skills, with the ability to dive into detail and drive clarity.
• Excellent stakeholder management and communication skills.
• A pragmatic, delivery-focused mindset with a passion for making things happen.
• Comfort with ambiguity and a proactive, can-do attitude.

Benefits Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:
Start of employment:

• Eye care
• Employee Assistance Programme
• A day off for your birthday

After 3 months employment:

• Pension (4% employer contribution and 4% employee contribution)

After 4 months employment:

• Life assurance

After probation:

• Cycle to work scheme
• Season ticket loan
• £350 annual wellbeing allowance to contribute to gym memberships or fitness classes
• Puregym access
• Perks at work platform access

After 1 year service:

• Private healthcare

Additional Perks:

• Company socials
• Access to Employee Affinity Networks
• Mentoring scheme
• Volunteering Day
• Mortgage Advice
• Work from anywhere (2 weeks)
• Generous parental leave

We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page.