Programme Administrator

Go back Milton Keynes University Hospital NHS Foundation Trust

Programme Administrator

The closing date is 18 March 2026

Department: Bowel Cancer Screening

Hours: 22.5 per week, rising to 37.5 per week once funding secured, all MKUH roles will be considered for flexible working

This is an exciting opportunity to join the Buckinghamshire and Milton Keynes Bowel Cancer Screening centre as a Programme Administrator, supporting the early diagnosis and prevention of cancer across the county. The programme works across Milton Keynes University Hospital NHS Foundation Trust (MKUH) and Buckinghamshire Healthcare NHS Trust (BHT). This post will be based out of Stoke Mandeville Hospital and/or Wycombe General Hospital, providing on site administrative support for the programme. This will include, but is not limited to, booking patients onto BHT systems, preparing letters and packs for patients, liaising with BHT Endoscopy, and working alongside clinical staff. There is an expectation that the successful post holder will be able to travel to MKUH sites as required.'We care We communicate We collaborate We contribute'

Pleasenote:We are unable to offer sponsorship for this role.

Main duties of the job

The successful candidate will be an experienced administrator, able to handle the demands of a busy NHS service. They will be self motivated and able to work independently, as well as in a team of clinical and non clinical staff. Strong communication skills and a commitment to providing quality patient care and experience are essential. This role is being advertised as 22.5 hours per week. However, the Bowel Cancer Screening Programme will be launching in the coming months, which will lead to an increase in demand. Therefore, we are in the process of obtaining additional funding to support our administrative function. Once this is secured, we will look to increase this to a full time position.

About us

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state of the art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.

Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24 bed wards - and the recently approved Women and Children's Centre, set to open by 2030.

Job responsibilities

NHS Staff Survey: 94% feel that their role makes a difference to patience and service users.

Be responsible for setting up and preparing packs for positive assessment clinics on both the Bowel Cancer Screening System (BCSS) and local systems (eCARE/ CareFlow). Schedule assessment clinics across all sites. Respond to fluctuations in demand.

Please refer to attached Job description for further information.

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role you accept that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims to save you time and improve efficiencies within the NHS when your employment transfers.

Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting six months with an option to extend for a further six months to a total of 12 months.

Person Specification Qualifications and knowledge

• Minimum of 2 GCSE (or equivalent) at pass level including English and Maths.
• Foundation degree or equivalent experience.
• Comprehensive keyboard and computer skills.
• Excellent excel, word and Power Point skills.
• Knowledge of hospital databases (CareFlow/eCARE).
• High standard of written English.
• Knowledge of Bowel Cancer Screening System (BCSS).

Experience

• Previous clerical/ office experience.
• Experience in undertaking a range of secretarial duties.
• Organising, attending and taking minutes/ notes at meetings.
• Experience of working in a similar admin based, health care environment.
• Familiar with Endoscopy terminology.
• Knowledge of the Bowel Cancer Screening Programme.
• Ability to present high quality, well presented letters/ documents for approval/ amendment.

Skills

• Excellent interpersonal skills.
• Excellent verbal and written skills.
• Ability to prioritise own workload, work to tight timescales and deal with interruptions.
• Ability to demonstrate initiative.
• Demonstrate the ability to support BCSP Programme Manager and Lead SSP.
• Evidence of strong team work.
• Approachable and courteous manner.
• Punctual and reliable.

Personal and people development

• Flexibility/adaptability to be able to work according to the needs of the service.
• Attend training as necessary to the role.
• Self motivation.

Communication

• Confidence in dealing with members of the public, nursing and medical staff (mostly telephone).
• Confidence to guide patients through the screening pathway and explaining the process / how to prepare for procedures.
• Ability to deal with (potentially) distressed patients in a sympathetic, understanding manner.
• Excellent communication skills, both written and oral.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Milton Keynes University Hospital NHS Foundation Trust

£27,485 to £30,162 a year Per annum, pro rata