Program Manager, Operations Excellence

# Program Manager, Operations ExcellenceDublin, Ireland Program Management+ 2 moreApply nowScaled Ops Excellence builds and runs the programmatic mechanisms that Scaled Operations depends on, across governance and business planning, large-scale organisational change, and security and compliance. Our programs span multiple functions and are delivered in partnership with leaders across the organization.As a Program Manager, you will own significant programs from end to end, working directly with senior leaders. You will also build: taking processes that are manual, fragmented or undefined today and replacing them with automated, well-governed mechanisms that continue to run without you. You will work in a team that expects its members to build their own tools using emerging automation and AI technologies, and to share what works so others can use it. Program Manager, Operations Excellence Responsibilities Own complex, cross-functional programmes from end to end, including scoping, planning, dependency and risk management, communications, and delivery to agreed timelines and quality levels Create structure in new and undefined areas, defining the operating model, decision rights, and governance for work that does not yet have them Build, test, and deploy automation and AI-enabled tools against the team's own operating processes, and take them into live use Identify where manual effort and repeated handoffs can be automated, and measure the efficiency and quality improvements that are delivered Design programs to continue as sustained mechanisms, including the ownership, documentation, and quality controls that keep them running and the checkpoints that keep the right decisions with people Partner with senior leaders across the organisation to frame decisions, present options and trade-offs, and build consensus across functions with differing priorities