Program Manager

Program Manager What you will do

• Lead and Manage: Take charge of complex client-driven programs, overseeing them from initiation to implementation.
• Accountability: Be accountable for delivering large programs on time and within budget, ensuring they meet the client's requirements.
• Client Communication: Assume primary responsibility for client communication from a program delivery perspective.
• Resource Allocation: Efficiently plan and allocate resources across multiple teams.
• Process Adherence: Ensure adherence to program and project methodologies, delivery processes, and implementation management practices.
• Documentation: Maintain program documentation, including project plans, timelines, status reports, and issue/risk logs.
• Performance Monitoring: Monitor and control performance across all program aspects.
• Quality Solutions: Provide support to Fiserv's delivery stream and customers, actively contributing to defining business requirements and delivering high-quality solutions.

What you will need to have

• 3-5 years' experience in a similar role
• Proven success in delivering large complex client-driven programs within budget and specified timeframes, while ensuring customer satisfaction
• Previous experience in a client-facing Program Management position.
• Strong knowledge of the software development cycle
• Competence at chairing and facilitating program status review meetings with both internal stakeholders and clients.
• Ability to work independently and in a team environment across geographical boundaries.
• Proficiency in Microsoft Office Tools
• Confident in Presentation Preparation: Skilled at creating compelling presentations, proposing effective solutions, and driving informed decisions.

What would be great to have

• Bachelor's degree in a related discipline
• Licenses & Certifications - Certified Project Manager
• Card Payments business knowledge advantageous

Equal Employment Opportunity

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.