Professional Standards Unit (PSU) Business Manager - London Fire Brigade

Professional Standards Unit (PSU) Business Manager - London Fire Brigade

In the PSU Business Manager role, you will support PSU colleagues who manage all matters related to disciplines and grievances. Everything you do will contribute to our ongoing commitment to ensure that anything that falls outside of our conduct and values, is addressed without fear or favour.

About the Role

As the PSU Business Manager, you will play a pivotal role in supporting the Head of PSU through:

• Executive Support: Managing diaries, meetings, travel, and correspondence.
• Project & Business Support: Coordinating performance reporting, drafting responses to Mayor's Questions, and cross-departmental initiatives.
• Research & Insight: Conducting research to inform decision-making and improve outcomes.
• Communication & Engagement: Drafting briefings, maintaining the PSU intranet page, and liaising with internal and external stakeholders.
• Strategic Planning: Forward planning, preparing high-quality briefings, and supporting organisational projects.

We're looking for a motivated and forward-thinking individual with a strong interest in Employee Relations and a desire to shape positive cultural change within a large, complex organisation.

In this role, you'll play a key part in supporting the strategic development of the Professional Standards Unit, helping to improve the working lives of staff across the London Fire Brigade. You'll bring a solid understanding of Employment Law, Data Protection, Health & Safety, and Equality best practices, and apply this knowledge to support meaningful, people-focused change.

This is a fantastic opportunity to gain exposure to high-impact work, contribute to organisational transformation, and be part of a team that values curiosity, collaboration, and continuous improvement.

If you think this sounds like something you have the skills and experience to do, and the curiosity to be at the forefront of co-creating a safe and fair working environment, this is the job for you.

LFB must fully reflect the diversity of the communities it serves, so we particularly encourage applications from people from under-represented groups.

Opportunities to achieve personal impact in organisations that matter to so many people are rare. If you would like to find out more, please contact

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