Production LLM Engineer for Real-Time Voice Agents

PolyAI Ltd. is seeking a Forward Deployment Engineer to own customer AI agents from scoping through production, across real-time voice and enterprise integrations. You will connect agents to CRMs, booking engines and legacy APIs, ensure reliable performance, and improve them with data-driven experiments.

The role emphasizes hands-on engineering, production code, and close collaboration with product, research and platform teams, including Raven maintenance and customer sessions.