Product Support Specialist

Product Support Specialist | Telematics | Customer Assistance | Business Support | Hybrid, Avonmouth | £30k

I'm proud to partner with one of the UK's leading independent suppliers of plant and machinery, supporting sectors such as construction, demolition, ports, timber, scrap, and recycling.

They are a fast growing, people focused business that values development, job security and fresh ideas. With opportunities across engineering, sales, operations and professional services, they offer a supportive culture where teams can thrive and make a real impact!

They are seeking a Product Support Specialist to provide operational support across telematics systems and general IT tasks, ensuring smooth service delivery for customers and internal teams. This role will support the Product Support Manager by handling telematics activities, investigating and resolving issues.

The role responsibilities include:

• Telematics support - configuration and investigation of tickets
• IT support - customer enquiries and daily operational tasks
• Documentation and reporting - accurate records of data
• Business support - assist the sales function and wider team

In return they offer £30k and hybrid working of 2/3 days a week onsite in Avonmouth!

Unfortunately we cannot offer sponsorship at this time.

Please contact me at (see below) to discuss further!

Product Support Specialist | Telematics | Customer Assistance | Business Support | Hybrid, Avonmouth | £30k