Product Support Engineer

The Better Way. Every Day.At the forefront of intelligent traffic management, we design and deliver innovative solutions that keep people moving safely and efficiently across the UK and Ireland. Start making an impact with us today and join teams in over 70 countries.

What you will do

We have a vacancy for a Product Support Engineer - joining our team in Melsonby (Postcode: DL10). As products mature components can go obsolete or be difficult to source. This role will require identification and qualification of alternatives and adjustments to our design while also supporting production package. This role will also:

• Reviewing electrical and electronic schematics and designs.
• Ensuring any alternatives meet the overall performance criteria, allowing final product certification.
• Building and using an internal verification testing process that considers - Optical, EMC, Environmental and Electrical safety testing.
• Liaising with electrical contractors/vendors ensuring that all work complies with SWARCO policies.
• Where an issue is seen in the factory or one of our depots travel may be required to

What we are looking for

• BEng Electronics or HNC/D or equivalent experience in a product focused role.
• Working knowledge of electronic communications such as RS485, RS232, I3C, SPI, Ethernet, CAN bus and WiFi.
• Proficient working/understanding with electrical schematics, BOMS and PCB layouts and a working knowledge of electrical/electronic test equipment (ie. oscilloscopes, logic analysers, frequency counter)
• Literacy and Comprehension of Mechanical 2D / 3D Drawings.
• Good at problem solving electronic and electrical designs and able to communicate effectively with colleagues (technical and non-technical) and with all customers.

What we offer

As well as providing a competitive salary and benefits package, SWARCO actively runs employee opinion surveys as part of our drive to provide a comfortable and supportive working environment. We will support your development, and you will also receive:

• 25 days holiday excluding bank holidays, plus the option to purchase more holiday.
• Employee Assistance Programme
• Employee discounts portal - Perkbox
• Life assurance

Interested?

Please apply by clicking on the link below and share your details.

Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. We, therefore, encourage you to apply at the earliest opportunity to avoid disappointment. Applications received after the closing date will not be processed.

We have a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK by the start of their employment. We are an equal opportunities employer.