Product Support Analyst

Robert Half has partnered with a global market leader who is building a Centre of Excellence for Data and Analytics and looking for a Product Support Analyst to join their growing team! The successful candidate will be responsible for supporting the setup and day-to-day operations of the Data and Analytics function. This is a permanent role paying up to £32,000 on a hybrid basis in Birmingham, likely to be 1-2 days a week in the office.

The Role

As the Product Support Analyst you will provide essential coordination, documentation, and administrative support across data governance, compliance, and budgeting. You will work closely with Data Leaders across business sectors and support the team in driving effective collaboration and process adherence.

Key responsibilities include:

• Support the documentation of data governance frameworks, processes and policies
• Coordinate with data owners and stewards to ensure consistent documentation
• Manage and track project time-lines according to data initiatives
• Provide administrative support including diary management for Data Leaders

Skills & Experience

• Highly organised and detail orientated
• Proven experience in project coordination or administrative role ideally within data or IT
• Confident diary manager across multiple senior stakeholders
• Excellent written and verbal communication skills
• Exposure to data governance or compliance frameworks

Salary & Benefits

• Salary up to £32,000
• Hybrid working (1-2 days a week in Birmingham)
• Competitive pension contribution

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