Product Operations Lead

The Product Operations Lead will manage day-to-day operations, streamline workflows, support project management, and optimise processes. This role also involves overseeing sales operations, analysing performance metrics, and ensuring efficient team communication.

This high-trust, high-impact role combines systems thinking, startup grit, and founder support.
You'll play a central part in shaping how Hourze operates as we scale.

What you'll do

Product Execution

Translate big-picture goals into weekly sprint plans and clear execution roadmaps

Coordinate with engineering, design, and content to keep features on track

Build and manage systems in Notion, Airtable, Slack, and other team tools

Track product metrics and organise user feedback into actionable insights

Operations & Systems

Handle day-to-day internal ops, including team coordination, onboarding, and hiring

Set up and streamline workflows across documentation, vendor tools, and deadlines

Keep our knowledge base clear, structured, and updated as we grow

.Founder Enablement

Act as the founder's right hand in daily decision-making, prep, and follow-up

Help manage priorities across fundraising, team building, and product milestones.

Jump into creative or analytical problem-solving wherever needed

Qualifications

Strong Analytical Skills and ability to interpret data

Experience in Sales and customer relationship management

Operations Management and process optimisation experience

Proficiency in Project Management

Ability to work both independently and collaboratively in a hybrid environment

Experience in the technology or education sectors is a plus

Bachelor's degree in Business, Operations Management, or related field

What success looks like

We're shipping consistently with clarity and confidence.

Internal systems are running smoothly and transparently.

The founder has room to lead vision and strategy without bottlenecks.

The team feels aligned, supported, and focused on what matters.

You're growing into a key strategic operator as the company scales.

What we offer

Full-time salary based on experience and meaningful founding equity in an industry-defining company

Flexible hybrid working (London-based preferred, open to remote for the right fit)

Full ownership of your domain

A rare opportunity to shape a high-growth, high-impact company from the ground up

Direct access to the founder and a front-row seat to company-building

A mission-driven culture that values clarity, trust, and self-determined growth

The future of careers is to have a fulfilling life of your own. Join us in making this a reality.

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Location

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What excites you most about the opportunity to work with Hourze?

Which Hourze value resonates most with you and why? (Our values can be found on our Careers page)

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