Product Manager, AI Agent Platform Leader

Siena seeks a Product Manager to own the core agent platform, shaping how agents decide what to do, how they perform, and how customers view that performance. You will set the roadmap for platform expansion and build the measurement and testing that keeps it improving, ensuring customers see clear, real-time activity.

You are a strong problem solver with 3+ years in CX, ecommerce, helpdesk, or AI automation, and you routinely work with AI tools to guide product decisions and customer demos.