Product Manager

Product Manager - Digital & eCommerce (Technical Focus)

Liverpool - Full Time - Permanent

Competitive Salary Dependent on experience

Harvey Nash is proud to be partnered with a fantastic organisation based in Liverpool City Centre, with further ambitious growth plans. We're looking for a technically-minded Product Manager to join a growing digital team.

This is an ideal step-up opportunity for someone with a solid grounding in eCommerce and digital product development, especially those with a good understanding of how websites, booking platforms, and digital systems work behind the scenes-including APIs, CMSs, hosting, and integration with Back End systems.

Working alongside development, UX, marketing and operations teams, you'll play a key role in helping to evolve and optimise our digital platforms-improving performance, conversion, and user experience across multiple customer journeys.

This role blends strategic thinking with hands-on delivery and would suit someone with product, project, or technical experience who is now looking to take ownership of digital products within a commercially successful, supportive environment.

Key Responsibilities

Product Ownership & eCommerce Strategy

• Support the development and execution of the digital product roadmap, focusing on booking platforms, customer portals, and websites.
• Identify and prioritise features and improvements that drive engagement, conversion, and user satisfaction.
• Work closely with stakeholders to define business requirements and translate them into clear technical briefs.

Technical Understanding & Platform Management

• Collaborate with Front End and Back End developers to ensure smooth delivery of new features and platform improvements.
• Understand key technical concepts such as website architecture, APIs, hosting infrastructure, CMS management, and third-party integrations.
• Assist in troubleshooting technical issues and ensuring the performance and security of digital platforms.

Optimisation & Analytics

• Use data tools (eg Google Analytics, HotJar) to monitor performance and guide optimisation decisions.
• Support the implementation of SEO and CRO best practices in partnership with marketing and technical teams.
• Contribute to A/B testing and other methods to validate product changes and user experience enhancements.

Collaboration & Delivery

• Work cross-functionally with UX, design, marketing, operations, and customer service teams to ensure digital products meet user and business needs.
• Coordinate with third-party vendors, tech partners, and internal developers to ensure timely delivery and platform stability.
• Support agile or iterative delivery processes (training available if needed).

About You

• Experience working in a digital product, eCommerce, or technical web environment.
• Strong understanding of how websites and platforms function technically-you don't need to code, but you can speak the language of developers.
• Familiar with eCommerce platforms, CMSs, APIs, and data flows between systems (eg booking engines, CRM, payment gateways).
• Able to analyse data and draw meaningful insights to inform product decisions.
• Comfortable managing priorities, deadlines, and communicating across teams.
• Curious, proactive, and eager to learn more about digital product management in a growing business.

Desirable (But Not Essential)

• Experience in property, hospitality, or other B2C sectors.
• Familiarity with tools such as Next.js, React, or modern web frameworks.
• Experience working with or alongside development teams in an agile environment.
• Knowledge of basic SQL or debugging tools.
• Interest in AI, personalisation, or automation technologies.

What We Offer

• Competitive salary
• 25 days holiday + bank holidays
• Company pension contribution
• Gym access
• Life assurance cover
• Employee Assistance Programme
• Modern office in the heart of Liverpool's business district

If you have a background within Product Management and Ecommerce, and are looking for an opportunity to step up into a brand new role and shape the future of the Product/Ecommerce landscape, then I would like to hear from you.

Please apply directly online, and if your application is successful, one of the team will be in touch.