Product Manager - Core Shoreditch

We are looking for an ambitious and keen product manager with a passion for discovering, defining and launching products that move the needle for our users and for the business.

In this role, you will work on strategic initiatives that will drive great user experiences. You will report directly to the SVP of Product and will work with our leadership team to look beyond the products we currently have, and define the best solutions to help our users build long-term wealth.

In this role as a Product Manager at Chip, you will define, launch and iterate upon the full user experience across Payments, Account Management and Fraud.

What we're doing isn't easy. We need someone who can look at our user needs, complicated banking & payments infrastructure, innovative assets and cutting-edge technology and find ways to make it simple, better, more human.

We need a problem solver. A doer. Someone who can make the technical simple, the complex clear, who's not afraid to take ownership of big challenges facing our product, find solutions, and communicate comfortably and clearly with every level of the business.

We want someone who will take responsibility for Chip's customer-facing product, steer it with the customer in mind and not accept anything less than the very best for the product and Chip's customers.

What you can expect to be doing:

• You will own and manage the Core UX domain by defining and launching new features and improvements.
• You will be responsible for ensuring cross-business alignment on your roadmap for your area.
• You will identify problems, user and business needs and will validate and test new ideas and features.
• You will work with stakeholders across the business to scope new features by defining the best solution and the best user experience.
• You will establish the feature iterations and their order or priority and will ensure cross business alignment around features scope.
• You will work with your cross-functional engineering squad to ensure comprehensive and detailed handover of new feature requirements.
• You will drive the best go to market strategy for new features with the relevant senior stakeholders.
• You will define and measure the success of new and existing features and champion continuous improvements for your products.

What we're looking for:

• You have experience working with a product that influences a core checkout flow, payments, or core customer operational processes.
• You have a solid product background: you are strong in your agile development skill set, product discovery and definition, and hypothesis-driven experimentation and user research.
• You thrive in a scale up environment where quick thinking, trusting your instincts, and pushing yourself to be excellent gets you excited.
• You are a strategic thinker: you have a big picture understanding of the market, what our competitors do, what works and what doesn't.
• You are an effective communicator: you can build long lasting, positive, and influential relationships with your stakeholders across functions and communicate problems and solutions at all levels.
• You are obsessed with great UX: you are passionate about building the best possible experience for your users.
• You are data driven: you own your metrics, care deeply about the numbers, and use them to build and prioritise an ambitious roadmap and track outcomes against your goals, driving engagement and alignment with the KPIs.
• You are commercially minded: you understand how a business model works and you are always keeping revenue, costs and profit at the forefront of your mind.
• You are a problem solver: you can critically think through problems by logically assessing and quantifying solutions.
• You are truly excited by Chip's vision and proposition, and understand and share our values

What we're really looking for: ️

Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future.

Although we're in the financial space, and under the scrutiny that comes with it, the current product team works well together, and even sometimes with a smile. We're sure you've got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you.

We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn't matter to us.

At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough.

Working Hours

• Monday to Thursday: 9:00 AM - 6:00 PM
• Friday: 8:00 AM - 4:00 PM (Start your weekend early!)

Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend!

PERKS

• £50,000 - £60,000 per annum (any applications received that'sabove this rangewill be rejected automatically).
• Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary.
• Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £50,000. Plan ahead with confidence while you grow your career!
• Private medical insurance (medical history disregarded)
• Employee Assistance Programme
• Cycle to work scheme
• Season ticket loan
• Free ChipX subscription for UK-based employees
• We are an equal-opportunity employer and value diversity
• Flexible working arrangements
• 28 days holiday plus bank holidays, plus the days between Christmas and New Year ️
• Annual training budget for courses, workshops, or conferences to help you advance your career.
• £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
• Company laptop
• Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup

Our Interview Process:

1. Video screen with someone from our Talent team
2. Video interview with the some of the team
3. You will be given a Product Challenge to complete before your final interview with the CPO & SVP of Product. We expect you to give a 5-10 minutes presentation. This challenge will look at your Creative, Analytical and Problem-solving skills, giving you time to show us your best work in a relaxed environment.

About Chip

Our mission is to make our customers wealthy.

We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions.

We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth.

The Sunday Times listed Chip as the 6th fastest growing tech company in Britain and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose.

Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip.

Our vision

We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing.

We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way.

Who we are

Chip has a creative and diverse team of 180, from all different backgrounds and industries. We're driven and passionate people, but no one takes themselves too seriously.

Don't just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards.

Our Values

Be ACCOUNTABLE

Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible

Be BOLD

Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers

Be COLLABORATIVE

Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences . click apply for full job details