Product Innovation Manager

We are looking for an entrepreneurial and collaborative Product Innovation Manager to manage and develop new commercial products within the Gallery's Loyalty, Sales and Ticketed Experiences (LSTE) department.

You will be responsible for the day-to-day management and optimisation of a variety of products within LSTE's portfolio, which currently includes ticketed experiences (exhibitions, events, tours and general admission), loyalty propositions (Gallery Membership and Supporters' House) and other commercial products (maps and audio guides). You will also carry out full cycles of product development to identify commercial opportunities that respond to the needs of Gallery audiences.

We are seeking someone with a qualification and/or proven ability in managing products or projects, bringing experience of working with B2C commercial propositions in any sector. An engaging communicator, you will be excited to collaborate with internal stakeholders and external partners to get the best outcomes for Gallery audiences and achieve commercial objectives, whilst taking a structured and data-led approach to problem solving. You will also have an appreciation for arts & culture and/or the Gallery's broader mission.