Product Executive - Worldwide Holidays

Job Title - Product Executive - Worldwide Holidays

Job Location - London

Salary - £30k Circa

Our client is recruiting a Product Executive to run and manage reports to ensure quality control whilst assisting with travel sales inquiries.

Support the product development process with particular regard to commercial viability, meeting customer demand and anticipating operational implications.

You will manage allocation & host to host bookings - ensuring confirmations are received within the set turnaround time and checking that all details are accurate.

The role is Mon-Fri 9 am-6pm (Saturdays on rota approximately once every 5 weeks).

1. To process all on request booking components.
2. Dealing with invoice queries.
3. Updating confirmations to the bookings.
4. Maintaining and developing strong working relationships with suppliers.
5. Deliver a professional and courteous service.
6. Communicating with reservation agents and providing support to get bookings confirmed and if required investigate further into alternative options.
7. Liaising with suppliers to check the progress of bookings on request and challenging any denied requests.
8. Ensuring any special requirements are booked for passengers.
9. Offering alternative hotels if rooms are unavailable.
10. Dealing effectively with in resort issues and advising travel managers.
11. Attending team meetings and sharing best practice with colleagues.