Product Director, Solutions Engineering

Join us as a Product Director, Solutions Engineering, where you'll drive the adoption of Fusion. You'll collaborate with clients and technologists to shape impactful AI solutions that advance commercial goals. This is your opportunity to lead a small, highly technical team, influence platform strategy, and work side by side with experts across the business. We value innovation, collaboration, and a passion for delivering AI at scale. If you thrive in a dynamic environment and want to make a real impact, we want to hear from you.

As a Product Director, Solutions Engineering in the Fusion Customer Success team in the Chief Data and Analytics Office at JPMorganChase, you will lead a small group of engineers to help clients adopt Fusion end to end. You will work directly with Line of Business technologists to understand their commercial goals and co-design solutions using Fusion components. You will develop, document, and roadshow common solutions ("paved paths") to accelerate Fusion adoption. This role combines hands on technical work with people management, offering the chance to shape both team culture and platform strategy.

Job Responsibilities

• Lead and mentor a small team of Solutions Engineers
• Collaborate with clients to understand their commercial AI goals
• Co-design solutions with client technologists using Fusion platform components
• Develop, document, and present common solutions to accelerate Fusion adoption
• Work side by side with Data Scientists and Engineers to deliver AI solutions to production
• Architect solutions with a focus on scale, reliability, and controls
• Oversee the work of experienced AI engineers
• Foster strong collaboration across Fusion product, engineering, and client teams
• Champion best practices for AI delivery and platform adoption

Required Qualifications, Capabilities, and Skills

• Hands on experience applying cloud-based AI technologies at scale in Finance
• Proven experience working directly with Data Scientists and Engineers to deliver AI solutions to production
• Demonstrated ability to architect solutions for scale, reliability, and controls
• Experience overseeing the work of other experienced AI engineers
• Excellent collaboration skills across product, engineering, and client teams
• Hands on AI experience
• Significant years of engineering experience

Preferred Qualifications, Capabilities, and Skills

• Familiarity with Fusion platform components or similar enterprise AI platforms
• Ability to drive platform adoption through technical enablement and advocacy
• Experience with cloud-native architectures and controls in financial services
• Passion for mentoring and developing engineering talent
• Track record of delivering innovative AI solutions at scale