Product Designer

Actively uses AI tools across research, ideation, prototyping, and product features; integrating AI into design workflows and product experiences.

About the Role

Senior Product Designer to lead end-to-end design for Viber Pay and fintech flows within the Viber app, focusing on clarity, trust, and AI-driven product experiences. Based in the London office, you'll own discovery through delivery, run research and prototyping, and collaborate closely with product, engineering, and an international design team.

Key Responsibilities

• Lead the full design process: discovery, research, prototyping, testing, and final design delivery
• Own design for financial flows that require high clarity and trust (sending/receiving money, wallet onboarding, transaction history, identity verification)
• Use AI tools across research synthesis, ideation, prototyping, and workflow automation; help shape AI-driven product features
• Conduct hands on research including user interviews and usability tests, and analyze product data and analytics
• Contribute to and evolve the shared design system across Viber products
• Keep design work aligned with product KPIs and business outcomes; participate in cross functional rituals and leadership feedback loops

Requirements

• 5+ years of product design experience in B2C mobile products, ideally in fintech, payments, or digital wallets
• Demonstrated ownership from problem framing through shipping
• Data driven: able to dig into data and analytics independently and use metrics to inform design decisions
• Strong UX craft and attention to detail (microcopy, edge cases, error states, micro interactions)
• Experience designing regulated or compliance adjacent flows (identity verification, onboarding, transaction limits)
• Comfortable running independent research, participating in design critiques, and collaborating across locations
• Clear written and verbal communication with product, engineering, and leadership

Skills

Product Design Interaction Design User Research Usability Testing Prototyping Data driven decision making Design Systems Microcopy / UX Writing Cross functional collaboration Communication Ownership AI driven design

Experience Level

Senior

• Based in London office
• Opportunity to shape AI driven product features
• Growth focused 1:1s and feedback culture
• Cross location collaboration with Israel design team