Product Delivery Manager - Data & AI - Vice president

Overview

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. The Chief Data and Analytics Office is responsible for building enterprise-scale, cutting-edge platforms for Data Management & Analytics and AI/ML Operations that are used firm-wide by the JPMC workforce for Artificial Intelligence (including generative AI)/Machine Learning (AI/ML) development and Data Management.

Responsibilities

• Set and execute the strategic direction for data-driven projects and programs, ensuring alignment with the bank's vision and delivery of transformative value.
• Oversee the end-to-end execution and delivery of complex, firmwide strategic initiatives, managing resources, budgets, and timelines to ensure successful outcomes.
• Lead and drive data management initiatives, with a strong focus on data lineage, data controls, and compliance with regulatory frameworks such as BCBS.
• Structure and deliver pragmatic, actionable plans at pace, balancing rigor with the need for practical, results-oriented execution.
• Operate autonomously, driving project streams independently while maintaining effective reporting and communication with management and stakeholders.
• Engage and influence senior stakeholders across the organization, presenting well and excelling in communication with both technical and non-technical audiences.
• Foster a culture of innovation and continuous improvement, encouraging creative solutions and the adoption of new technologies and methodologies.
• Demonstrate a strong appetite for new technology, with a particular interest in AI and emerging tech trends.
• Develop comprehensive roadmaps to guide strategic project initiatives, ensuring alignment with the bank's strategic vision and objectives.
• Represent the CDAO function in executive meetings and forums, advocating for data-driven initiatives and their impact on the organization.
• Manage and engage with a diverse range of stakeholders, ensuring effective collaboration and delivery across multiple teams and functions.

Required Qualifications, Capabilities, and Skills

• Significant experience in product delivery, project management, or program management roles, with a strong focus on data management (especially data lineage and data controls) within the financial services industry.
• Demonstrated experience or exposure to BCBS regulatory requirements.
• Strong leadership, strategic thinking, and stakeholder management skills, with the ability to drive change and influence organizational direction.
• Proven ability to structure plans and ideas, deliver at pace, and "get things done" in a complex, fast-moving environment.
• Autonomous and pragmatic, with a track record of independently driving initiatives while balancing effective communication and reporting.
• Tech-savvy, with familiarity in data architecture, data flow methodologies (e.g., APIs), and the ability to read and interpret technical documentation such as Swagger pages.
• Excellent communication and presentation skills, with the ability to engage effectively with both technical and non-technical stakeholders.
• Fast learner, adaptable, and comfortable working on high-impact, firmwide strategic programs.
• Appetite for new technology and innovation; AI-savvy is a strong plus.

Preferred Qualifications, Capabilities, and Skills

• Bachelor's degree in Business, Computer Science, Information Technology, or a related field; Master's or MBA preferred.
• Recognized thought leader within data management or financial services.
• Familiarity with centralized Chief Data and Analytics Office (CDAO) operations.