Procurement Operations Analyst

Location: Basingstoke (hybrid working 3 office days per week)

Employment Type: Permanent, full time

Think the AA is just about roadside assistance? Think again.

For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Procurement Operations Analyst means you'll play a crucial role in our success and be part of this exciting motoring journey.

Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.

This is the job

We're looking for a Procurement Operations Analyst to help us strengthen how Procurement delivers value across The AA. In this role, you'll work closely with colleagues across the business to improve operational performance, strengthen compliance and support better decision-making through insight, analysis and collaboration.

You'll also play a key part in our digital journey, helping us adopt new technology and AI-enabled solutions while contributing to transformation projects that improve how we work every day. If you enjoy combining data, technology and continuous improvement, and to see the impact of your work, this could be a great fit for you.

What will I be doing?

• Analyse and monitor procurement process performance, identifying opportunities to improve efficiency, compliance and outcomes
• Deliver clear insights and management information to stakeholders through reports, dashboards and communications
• Support procurement policy and control compliance, including secondary audits of outsourced activity
• Contribute to digital and AI transformation, including technology evaluation, adoption and training support
• Provide project management support across procurement initiatives, tracking delivery, risks and dependencies
• Develop and maintain procurement guidance, learning materials and content to support consistent ways of working

What do I need?

• Experience of procurement processes across Source-to-Contract and Procure-to-Pay environments
• Familiarity with procurement systems such as SAP, Ariba or Coupa, and a strong interest in digital tools and AI solutions such as ChatGPT and/or CoPilot
• Strong analytical capability, with confidence using Excel and working with data to generate insight
• Clear written and verbal communication skills, with the ability to explain technical concepts simply
• Experience supporting or managing projects, from planning through to delivery
• A proactive, curious mindset, with the confidence to collaborate, challenge constructively and seek continuous improvement

Additional information

We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We're an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.