Process Improvement Lead - Local Authority

Process Improvement Lead - Local Authority

Map and review all processes and procedures ensuring that they are aligned with the corporate procedures, relevant legislation and industry best practice.

Develop and implement new or improved processes where necessary, working with the team and ICT to better utilise existing digital tools in such processes while also implementing effective data oversight for the service where possible to measure improvements over time.

Identify the necessary training requirements to meet the needs of the processes.

Undertake any other duties related to Green Spaces processes as determined by the Head of Culture, Leisure and Environment.

• Experience in successful change management, improving processes in a public facing service or similar
• Strong problem solving, analytical and evaluation skills
• Ability to communicate effectively with a range of stakeholders and at all levels
• Strong IT skills and ability to disseminate information in a quick, efficient and accurate manner
• Flexible and adaptable work style
• Diplomatic, tactful and capable of being assertive
• Current driving licence and ability to travel between different locations within the borough
• Experience in a local government or public sector environment
• Creative, innovative and capable of thinking strategically