Private Healthcare Service Development Lead

We are seeking an experienced and forwardthinkingprofessional to design, develop, and launch a new Private Service within ourhealthcare organisation. This role is ideal for someone who understands boththe strategic and operational requirements of private healthcare delivery andcan lead the creation of a highquality, patientcentred service from conceptto implementation.

Main duties of the job

• Service Design and Strategy
• Operational Development
• Implementation and Launch
• Stakeholder Engagement

About us

Whaddon Healthcare is aninnovative, well established CQC rated Outstanding GP Practice which alsoprovides a range of specialist Community Services including Cardiology,Respiratory, Gynaecology and BLMK Long Covid Service.

We work over two purpose-builtsites in Bletchley with a list size of 22,000 and growing.

You will be working with alarge and friendly team.

Job responsibilities

Key Responsibilities

• Developa comprehensive vision and operational model for the new Private Service.
• Conductmarket analysis to identify patient needs, service gaps, and competitivepositioning.
• Defineservice scope, pricing structures, patient pathways, and quality standards.
• Ensurealignment with regulatory requirements, clinical governance frameworks, andorganisational objectives.
• Operational Development Createand document endtoend processes, workflows, and policies for the service. Workwith clinical and administrative teams to establish efficient booking, triage,and care delivery systems. Identifyrequired resources, including staffing, equipment, and digital tools. Developperformance metrics and reporting mechanisms to monitor service quality andfinancial performance.
• Implementation& Launch Leadthe phased rollout of the Private Service, ensuring readiness across alloperational areas. Coordinatetraining and onboarding for staff involved in delivering the service. Collaboratewith internal teams on branding, communications, and patient informationmaterials. Overseeearly service delivery, troubleshoot issues, and refine processes based onfeedback.
• StakeholderEngagement Workclosely with senior leadership, clinicians, and administrative teams to ensurecohesive development. Buildrelationships with external partners, suppliers, and regulatory bodies asneeded. Provideregular updates, reports, and recommendations to the leadership team.

Person Specification Skills

• the ability to deliver complex initiatives on time.
• Ability to translate strategic goals into practical, operational processes.
• Strong communication, leadership, and stakeholder management abilities.
• Analytical mindset with experience using data to inform decisions.
• Comfortable working independently and taking ownership of a new service from inception to launch.
• Knowledge of clinical databases including Systm1
• Hold a UK Driving License

Personal Qualities

• Strategic thinker with a hands on, solutions focused approach.
• Highly organised, proactive, and adaptable.
• Committed to delivering exceptional patient experience.
• Collaborative and confident working across multidisciplinary teams.

Experience

• Proven experience in developing or managing private healthcare services or similar services based healthcare operations.
• Strong understanding of healthcare regulations, patient pathways, and clinical governance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.