Principal Salesforce Technology Lead

Principal Salesforce Technology Lead

MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES:

The Salesforce Technology Lead is a strategic role accountable for driving technology decisions aligned with the goals of a newly established Salesforce practice. This position ensures technological innovation, commercial viability, and a competitive advantage in the delivery of Salesforce services.

Key responsibilities include:

• Shaping the technology direction and influencing strategy for the Salesforce practice.
• Serving as a technical advisor to internal stakeholders and C-level clients.
• Representing the organization as a technology thought leader and Salesforce evangelist.
• Leading the development of AI-driven and innovative solutions that elevate client outcomes.
• Overseeing the quality and integrity of the Salesforce technology approach across all engagements.
• Acting as a senior technical liaison with clients, Salesforce UK, and partners.
• Publishing thought leadership and promoting collaboration across the Salesforce ecosystem.
• Contributing to business development efforts by identifying and qualifying opportunities.
• Supporting pre-sales, bids, and proposal work with a focus on secure, scalable, standards-aligned solutions.
• Developing and mentoring technical talent within the Salesforce domain.

MINIMUM (ESSENTIAL) REQUIREMENTS:

• Proven experience leading diverse types of technology deliveries, including service projects, multi-team programmes, and product implementations.
• Extensive senior-level experience on large-scale Salesforce implementations, ideally in the UK public sector.
• Strong knowledge of delivery methodologies tailored for SaaS environments.
• Deep understanding of Salesforce architecture, including Sales, Service, Experience, and Data Cloud.
• Certifications including Salesforce Certified Application Architect and/or System Architect (Certified Technical Architect preferred).
• Familiarity with integration technologies and cloud platforms such as AWS, Azure, and Microsoft 365.
• Demonstrated ability to deliver secure, compliant solutions aligned with UK government regulations and standards.
• Exceptional leadership skills with a track record of attracting, developing, and mentoring high-performing technical teams.
• Commercial acumen and experience supporting bids within frameworks like G-Cloud, DOS, and TS3.
• Effective conflict resolution, negotiation, and stakeholder relationship management capabilities.
• Willingness to travel across the UK for client workshops and Salesforce events (approx. 6 days per month).

DESIRABLE:

• Active SC or DV clearance (eligibility to obtain clearance is essential).
• Additional Salesforce certifications, particularly in specialized areas such as Public Sector Solutions.

WHO YOU ARE:

This role is suited to a values-driven leader who is passionate about using technology to improve people's lives. Core values expected in this role include:

• Determination - tackling challenges with resilience.
• Honesty - acting with integrity in all interactions.
• Respect - treating colleagues and clients with dignity and fairness.
• Creativity - solving complex problems with innovation.
• Cooperation - collaborating openly and sharing knowledge.

Benefits

• £130,000-£150,000
• 15% bonus