Principal IT Automation Lead - ServiceNow & GxP

A global biotechnology company seeks a Principal Operations Specialist in Munster, Ireland, to lead automation initiatives using ServiceNow and ProcessX in a GxP environment. The ideal candidate will design automated workflows, ensure compliance, and improve service delivery while leveraging ITIL best practices. Candidates should possess deep experience with ServiceNow and familiarity with IAM and QAR processes. This role emphasizes innovation and data-driven decisions, providing an opportunity to enhance operational efficiency and compliance within a dynamic team.