Principal Customer Success Manager

Job Title: Principal Customer Success Manager

• Location: London (Hybrid, 3 days onsite)
• Type: 12-month contract
• Salary: £100,000 per year

Join a global technology leader renowned for driving innovation and redefining digital experiences. We're seeking an experienced Principal Customer Success Manager to lead strategic enterprise accounts, drive product adoption, and deliver measurable value.

What You'll Do:

• Guide clients through digital transformation strategies
• Maximize ROI from digital solutions through structured success planning
• Build trusted relationships with C-level executives
• Lead cross-functional account strategies and governance frameworks
• Champion retention, adoption, and advocacy across a multi-solution portfolio

What You Bring:

• 5+ years in post-sales account management (digital marketing or consulting preferred)
• Proven ability in managing complex, global clients
• Strong communication, issue resolution, and leadership skills
• Expertise in digital marketing platforms and strategic planning

Next steps to apply:Apply now with word document CV for immediate review. CV deadline is 09/07/2025 do not hesitate to apply.