Prescription Clerk

Beacon Primary Care is an innovative, forward-thinking GP practice serving approximately 17,000 patients across four sites in WestLancashire. We are seeking an enthuastic, motivated part-time Prescription Clerk to join our busy and supportive administrative team, Mondays and Tuesdays 08.30 - 17.00.

We are a large, friendlyand well established practice with a strong reputation for innovation,collaboration and excellent clinical outcomes.

This is a key role within the practice andrequires a high level of accuracy and attention to detail, as patient safety is central to prescription processing. The post holder will be responsible for ensuring the safe, accurate, and timely processing of prescription requests, while supporting patients and clinicians with medication queries.

The successful candidate will be organised, detail-oriented, and able to work efficiently in a fast-paced environment. Excellent communication skills are essential, as the role involves liaising with patients, clinicians, pharmacies, and external healthcare providers.

This is an excellent opportunity for someone who enjoys working as part of a team and wants to contribute to the delivery of high-quality patient care in primary care.

If you are organised, proactive, and would like to be part of a friendly and supportive practice team, we would be delighted to hear from you.

Experience working in a GP practice or primary care setting and familiarity with EMIS Web would be desirable.

Main duties of the job

The successful candidate must be able to manage a high volume of work while maintaining strict patient confidentiality and information governance standards.

Experience managing prescription queries or working with community pharmacies would be advantageous.

Duties may include, but are not limited to:

Processing routine prescription requests via EMIS, email, and AccuRx within two working days

Managing prescription queries and liaising with the Meds Management Lead, Practice Manager, and clinical team as required

Communicating with pharmacies, patients, nursing homes, and hospitals regarding medication queries

Ensuring patients are informed promptly of any medication changes

Supporting medicines optimisation, including synchronising repeat medications

Identifying overdue medication reviews and arranging appointments with the clinical pharmacist

Managing medication supply issues by liaising with pharmacies or the medicines optimisation team

Monitoring medication usage to identify potential over- or under-ordering

Updating patient records in line with hospital correspondence

Undertaking other administrative duties as required to support the smooth running of the practice

highlighting any medication queries, early requests, or safety concerns to the clinical team or prescribing lead

About us

Our practice team includes:

8 GPs and GP Registrars

Advanced Nurse Practitioner and Nurse Prescribers

Practice Nurses, Pharmacists, Community Paramedic, and HCAs

A large and experienced administrative and management team

PCN staff working across the network

We pride ourselves on being a supportive and innovative practice that values staff wellbeing and professional development.

Staff wellbeing is very important to us. We have a Health and Wellbeing Lead and Champion in place to support our team. We also hold a monthly whole-practice study day, providing opportunities for training, collaboration, and service development.

Job responsibilities

• Processroutine prescription requests via Emis email and AccuRx within 2working days of receipt.
• Liaisewith Practice Manager and clinical team with any areas of concern.
• Liaisewith medicines management team relating to any queries.
• Ensurethat patients are notified immediately of any medicines changes.
• Liaisewith chemists, patients, nursing homes and hospitals when needed.
• Synchronisemedicines that are on repeat so they all finish at the same time.
• Ifa medication review for a patient is overdue, book the patient with theclinical pharmacist.
• Ifthere is a manufacturer's or supply problem, liaise with the chemist ormedicines optimisation team for an alternative. Issue prescription andadvise patient of the change.
• Checkfor over and under usage of medication.
• Anyother reasonable administrative duties as directed by the Meds Management lead, The Practice Manager or Partners.
• Maintainpatient confidentiality and adhere to data protection regulations.
• The practice has Protocols in place forClinical and Administrative tasks, staff are required to adhere to all PracticeProtocols, it is essential that all staff keep up to date with protocols andadvise of any changes needed. Allprotocols are stored on the Practice Intranet.
• Apply Practice policies, protocols, standardsand guidance
• Discuss with other members of the team how thepolicies, protocols, standards and guidelines will affect own work
• Participate in audits where appropriate

Person Specification Qualifications

• Please refer to attached person specification.
• Please see attached

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.