Premium Support Manager - Lead a High-Impact CS Team

Airbnb, Inc. is looking for a Customer Service Manager based in Ireland. The role involves providing exceptional management to customer service teams, ensuring high operational standards, and directly overseeing ambassadors. You will drive team performance, coaching staff while managing complex cases in a fast-paced environment.

We seek a candidate with over 8 years of experience, strong leadership skills, and fluency in both English and Italian. The position requires adaptability, strong organizational skills, and a commitment to diversity and inclusion.