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Premium Support Engineer: AI Systems & Incidents
Posted 15 days 17 hours ago by OpenAI, Inc.
Permanent
Full Time
Other
Dublin, Ireland
Job Description
OpenAI seeks an experienced Support Engineer to serve as a trusted partner for our Premium Support customers. You will troubleshoot complex issues, analyze logs, and own incident responses while collaborating with Engineering, Product, and Go-to-Market teams.
You'll work on proactive reliability improvements, runbooks, and automation to reduce day-to-day support effort as workloads mature and scale.
OpenAI, Inc.
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