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Premium Quality Insights Analyst - German/English
Posted 1 day 20 hours ago by airbnb, Inc.
Permanent
Full Time
Other
Not Specified, Ireland
Job Description
Airbnb in Ireland is seeking a Quality Insights Analyst for Premium Support, fluent in German and English, to elevate service quality for high net worth guests and hosts. You will monitor interactions, refine quality frameworks, and provide data driven coaching to ambassadors, shaping policy, procedures, and training materials to deliver a world class, premium experience.
This full time role emphasizes proactive, concierge style service and continuous improvement across the customer journey,
airbnb, Inc.
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