Practice Administrator

We are excited to offer a full-time position in our busy administrative department within our friendly GP practice.

The successfulapplicant will be flexible, friendly, possess excellent communication skillsand have an ability to work in a team as well as on their own initiative.

Main duties of the job

Our admin team play a crucial role in supporting our partners, GPs and practice as a whole. We have a can do attitude and support the practice in every aspect when needed. Applicants to this role need to be flexible as duties can vary on a daily basis.

About us

Situated in adesirable semi-rural location in Kent, our practice is both a dispensing andtraining facility with additional services such as Minor Surgery, Vasectomiesand Gynaecology Clinics. Our team is committed to delivering high-quality,patient-centred care, and you will play a crucial role in providing exceptional administrative support. We takepride in our professional and caring approach to supporting our patients andthe local community.

Job responsibilities

Mainresponsibilities:

To work in the administrative team line managed by theAdministration Manager and also provide administrative support as required tothe Partners and Practice Business Manager.

To provide support to the Partners in correctlyidentifying and targeting patients for assessment and treatment.

To troubleshoot minor IT problems and identifysolutions where possible. Where appropriate report IT faults to the appropriatesuppliers helpdesk and monitor response ensuring swift resolution.

Allocating the results twice daily.

Registering new patients, adding relevant coding,recording the new patient Health Check information and scanning the document tothe notes.

Temporary registrations - ensuring properly entered onEMIS. Logging when first seen, checking registration status and printing outpatient journal to send to the appropriate GP surgery after 3 months.

Open Exeter- Adding patients Organ Donation preferenceif stated on Registration Form (if opting out or specific requirements).

GP to GP- filing patients notes when they come downthe link.

Childhood immunisations - running searches and ensuringthe procedures are followed.

QOF (Quality Outcomes Framework)

IIF (Investment and Impact Fund)

Discharge summaries and clinical letters (including somescan reports) from outside agencies - importing from NHS.net into Docman,coding and send to partners

Out of hours reports, some x-rays/ultrasound andMRI/CT scans come in via EMIS and are allocated to the partners. Return if notour patient

Death administration

Patient information requests (SARs (Subject AccessRequests) and TSARs (Targeted Subject Access Requests as per GDPR

Ad-Hoc tasks

scanning,

maternity/medical exemption forms,

DS1500 forms,

etc.

Person Specification Experience

• Desirable but not essential experience of working in a healthcare environment.
• Desirable1+ years GP surgery experience
• Essential 2+ years administrative experience
• Comfortable speaking on the telephone
• Able to work individually and part of a team