PPD Print Production Field Service Engineer - Essex

ROLE: PPD Print Production / MFD Photocopier FSE
LOCATION: Essex

We're looking for an experienced Field Service Engineer to provide high quality technical support across a range of Production Print products. This role focuses on delivering exceptional service, minimising downtime, and ensuring customers receive a smooth, professional experience. We are open to those from Photocopier / MFD backgrounds too that would be open to upskilling.

• Delivering technical service, maintenance, and repair across Production Print equipment
• Carrying out installations and de installations, ensuring all project milestones are met efficiently
• Keeping customers updated on progress and ensuring a positive service experience
• Escalating technical issues promptly
• Identifying opportunities for additional services or revenue while on customer sites
• Building strong customer relationships
• Managing and maintaining vehicle stock

• Strong technical knowledge of Production Print and/or MFD devices
• Excellent fault finding and problem solving skills
• Confident using diagnostic tools and reading complex technical instructions
• IT literacy and basic networking capabilities
• Strong communication skills

• Up to £38,000 + bonus
• An inclusive, supportive working environment
• Holiday entitlement, volunteering leave, and options to purchase additional holiday
• Flexible retirement planning
• Wellbeing support covering physical, emotional, and financial health
• Company car
• Career development and long term learning opportunities
• The chance to grow within a forward thinking, future focused organisation

If you are currently seeking an Production print position, please send us a copy of your CV via the link below or call our mainline on and ask for Harry who will give you a call for a confidential chat. CV Bay Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of Print production roles in this sector.