Post-Completion Customer Experience Lead

A leading homebuilder in Basingstoke is looking for a Customer Support Manager to oversee the post-sale customer journey. This role involves ensuring customer satisfaction, managing remediation processes, and coordinating with various teams to address client needs. The ideal candidate will possess strong communication skills, experience in customer service, and a good understanding of technical requirements in the homebuilding sector. This position offers the chance to shape customer experiences in a reputable company.