Platform Engineering Director - SaaS & Observability

ITRS is seeking an experienced Director of Platform Engineering to lead our Analytics SaaS platform, focusing on Kubernetes-based services, cloud-native operations, and reliable service outcomes. You will guide hands-on SaaS engineering, set standards, coach engineers, and drive automation and observability.

In this role you will own SaaS operational standards, collaborate with Engineering, Product, Security and Customer-facing teams, and manage Forward Deployed Engineers to ensure scalable,