Planning Admin - Derry / Londonderry (Property Services)

VANRATH is assisting a leading Professional Services company in recruiting a Planner & Administrator. This company offers a great work culture in NI and opportunities for progression.

Shifts are from Monday to Friday, with no weekend work. This is a permanent role.

The position is based at the company's Derry / Londonderry office.

This role provides growth opportunities.

Salary

Negotiable + additional benefits and progression opportunities.

Responsibilities:

• Serve as the first contact for tenants regarding urgent, routine, and adaptation works.
• Schedule customer appointments and create events.
• Notify customers about scheduled worker arrivals.
• Assign jobs to relevant trades/departments via computer, considering cost, customer service, and resource availability.
• Raise survey events for new COTs, adaptations, and response jobs.
• Monitor job progress to ensure completion and correct PDA documentation.
• Coordinate with administration, supervisors, and management to address queries and review ongoing work.
• Communicate daily with client district maintenance officers/administrators.
• Ensure completion dates are met or extensions are requested.
• Handle queries and resolve complaints.
• Maintain standards to meet KPI targets.

The Ideal Candidate:

• Experience in scheduling, logistics, or planning.
• Customer service experience and commitment to excellence.

Preferred Experience:

• Experience in a fast-paced construction environment, especially housing maintenance.

For more information or to apply, please use the link below or contact Jack Groves at Vanrath in confidence.