Piercer

Job Title: Piercer Hours: Part time; 16 hours Location: South Molton Street Boutique Reporting To: Boutique Manager Who we are

At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people's lives by opening access to a more beautiful world.

From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible.

Our commitment to sustainability, innovation and positive impact continues to be recognised across the industry. We are proud to have received:

• Responsible Jewellery Brand, 2026 - Country & Town House
• Responsible Luxury Business of the Year, 2025 & 2026 - Positive Luxury
• Top 50 Inspiring Workplaces (UK & NI), 2024 - Inspiring Workplaces

With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female-founded and inclusive, we build meaningful relationships with the people who wear and love our jewellery.

We are looking for a Piercer to join us as we continue this journey and help us shape what the future of modern jewellery can and should be.

Where we need your help

Since 2021 we have had a piercing service in our stores. Your skill, experience and knowledge will help us deliver an unparalleled service to our customers in a fun, accessible, luxury environment. You will provide piercings to a high standard in our London boutique network.

What you'll do

• Deliver warm, welcoming and inviting customer service, making our customers feel relaxed and comfortable in our beautifully designed piercing spaces
• Confidently style and advise our customers on their piercing/s and jewellery needs, using our exclusively designed products, to help them achieve their desired look
• Provide piercings to the highest standards of cleanliness and safety, making customers feel confident in your skill and experience
• Ensure compliance with all necessary guidelines and best practices, prioritising the safety and wellbeing of our customers
• Support the aftercare process, confidently resolving any problems customers may experience
• Consult and guide our Retail Operations team on legal, technical and safety measures in the UK
• Guide, support and train our Sales Associates and other team members about the world of piercing

What you'll bring

• A customer focused mindset, putting them first in all you do
• An understanding and appreciation of the luxury service environment
• Extensive experience in piercing, demonstrated through an up to date portfolio (Instagram/Facebook/Website)
• Demonstrable knowledge of piercing standards and regulations in the UK
• A clean, professional and service oriented approach, with exceptional hygiene at the forefront of your service
• Must be licensed to work in London
• A passion for sharing your knowledge with others, willing to help and advise different areas of the business

To be successful at Monica Vinader, it helps if you

• Are hands on, solutions focused, and entrepreneurial
• Collaborate openly with humility, honesty, and humour
• Embrace learning, teaching, and personal growth
• Stay resilient, adaptable, and self motivated in a creative environment
• Speak up when you don't know - and act fast to figure it out

Additional Requirements

Ability to document your authorisation to work in the United Kingdom

Travel Requirements

Flexibility to travel to our other Boutiques and Concessions will be required as you will not be fixed in one location

Our Aims and Values

Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:

Customer Obsessed

We put our customers at the centre of every decision and deliver thoughtful, personal experiences.

Caring

We act with respect and empathy for people, communities, and the planet.

Fast Paced

We move with focus and flexibility to make progress quickly and decisively.

Exceptional

We hold ourselves to high standards and are always learning, improving, and raising the bar.

Commercial

We make smart, data led decisions that create long term value for the business and our customers.

Monica Vinader as a global business makes the following inclusive culture pledge:
Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.