Phlebotomist

To provide a high-quality phlebotomy service to patients registered at Brook Lane Surgery by safely and efficiently collecting blood samples for investigation, diagnosis, and monitoring. The post holder will deliver compassionate, patient-centred care and contribute to the overall effectiveness of the clinical team.

Job Responsibilities

• Undertake venepuncture and capillary blood sampling in line with agreed clinical protocols and best practice.
• Correctly identify patients and obtain informed consent prior to all procedures.
• Accurately label, handle, store, and prepare blood specimens for laboratory collection.
• Recognise, manage, and appropriately respond to complications of venepuncture (e.g. fainting, bruising, bleeding).
• Provide reassurance and clear explanations, particularly to anxious, elderly, or vulnerable patients.
• Maintain a clean, safe, and well organised clinical and treatment area at all times
• Record all procedures accurately and promptly on the clinical system (EMIS).
• Maintain strict confidentiality in accordance with data protection legislation and Caldicott principles.
• Monitor, maintain, and order stock levels of phlebotomy equipment and consumables.
• Comply with all Brook Lane Surgery policies, procedures, and clinical governance requirements.
• Work collaboratively with GPs, nurses, healthcare assistants, and administrative staff to ensure high standards of patient care
• Adhere to infection prevention and control policies at all times.
• Dispose of clinical waste and sharps safely and in accordance with national and local guidelines.
• Follow health and safety legislation, COSHH regulations, and practice risk management procedures.

About us

Brook Lane Surgery is a friendly, wellestablished GP practice committed to delivering highquality, patientcentred care within the local community. We offer a supportive and inclusive working environment where staff are valued, respected, and encouraged to develop professionally.

By joining Brook Lane Surgery, you will become part of a dedicated multidisciplinary team that works collaboratively to provide safe, compassionate, and effective care. We pride ourselves on fostering a welcoming atmosphere for both patients and staff, with a strong emphasis on teamwork, mutual support, and high clinical standards.

We are committed to supporting learning and development, offering opportunities for training and continuing professional development. Staff wellbeing is important to us, and we aim to promote a healthy worklife balance wherever possible.

This is an excellent opportunity to work in a practice where your contribution truly makes a difference to patient care and where you can build strong, positive relationships with both colleagues and patients.

Qualifications & Experience

• Recognised phlebotomy training and certification (essential).
• NVQ Level 2 or 3 in Health & Social Care or equivalent (desirable).
• Previous experience working within a GP surgery, clinic, or healthcare setting (preferred).
• Sound knowledge of infection control, health and safety, and patient confidentiality standards.
• Compassionate, patient-focused, and professional approach.
• Reliable, punctual, and flexible.
• Willingness to participate in training, appraisal, and continuing professional development.
• Commitment to maintaining high standards of care within Brook Lane Surgery.