Phlebotomist

Phlebotomist

The closing date is 27 March 2026

Are you enthusiastic? Conscientious and flexible? Do you take pride in your work and love working with people?

If these words describe you, then you could be just the person we're looking for.

We have one post available:

The Phlebotomists provide a service to both inpatient and outpatient areas at all three UHL hospital sites. Full training is available, but we would like you to have had customer service experience in your recent past preferably in a caring environment. You will also need to prove that you have the ability to work on your own initiative and to tight deadlines in a pressurised environment, and you must be able to walk, bend and handle medium loads over extended periods of time.

For further details please contact Kellie King, Phlebotomy Manager, on

Main duties of the job

The Phlebotomists provide a service to both inpatient and outpatient areas at all three UHL hospital sites including East Midlands Planned Care Centre at Leicester General Hospital. Full training is available, but we would like you to have had customer service experience in your recent past preferably in a caring environment.

You will also need to prove that you have the ability to work on your own initiative and to tight deadlines in a pressurised environment, and you must be able to walk, bend and handle medium loads over extended periods of time.

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years ().

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust

Job responsibilities

• The taking of routine and urgent venous blood samples from patients attending outpatient clinics and in inpatient wards, ensuring that specimens are taken in a manner that does not cause anxiety to the patient.
• Identification of all patients to be verified and samples taken in accordance with Trust Policies, ensuring any special instructions have been followed such as fasting and considering any allergies. It is vitally important that patients are identified correctly, and samples labelled appropriately to avoid any potential errors in treatment by a clinician acting on incorrect information.
• The post holder will carry out the associated procedures of specimen collection and sample handling to ensure timely high-quality blood samples are received appropriate for the test required, ensuring that any special instructions such as timesensitive, light and temperature guidance is followed. Failure to ensure samples are handled correctly can result in a failed sample and a patient having to be retested.

Person Specification Training & Qualification

• Good standard of written and spoken English
• Satisfactory level of general Education
• Demonstrates a commitment to further learning and development.
• Educated to GCSE or equivalent in English and Maths

Experience

• Minimum of 1 year experience of working with the general public in a customer focused environment

Communication and Relationship skills

• Ability to deal effectively & empathetically with patients
• Ability to communicate both formally and informally, both orally and in writing when dealing with people

Planning and Organisation skills

• Self-motivated, able to work independently
• Ability to prioritise
• Ability to work to strict deadlines
• Pays attention to detail. Ability to remain calm and work under pressure
• Ability to use own initiative
• Flexibility of working hours and location to meet the needs of the service

Analytical and Judgement skills

• Awareness of security and Data Protection issues.
• Knowledge of NHS policy and procedures.
• Knowledge of safeguarding and mental capacity act.

Skills

• Basic pc skills
• Ability to use Microsoft Office applications including email

Equality and Diversity

• Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.

Other requirements specific to the role

• Ability to exert moderate physical effort on an ongoing basis including walking and bending good manual dexterity
• Able to fulfil all aspects of the job description.

Commitment to Trust Values and Behaviours

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviour

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals of Leicester NHS Trust