Personal Support Advisor

Overview

Are you passionate about improving outcomes for adults in our communities? Do you have a talent for problem solving, attention to detail, and building positive relationships? If so, you could be the newest member of our growing Brokerage Team.

We are expanding our service as part of Nottinghamshire County Council's commitment to increasing our capacity and ensuring individuals receive the right care and support at the right time.

As a Care and Support Broker, you will play a vital role in the adult social care pathway. Working closely with social workers, care providers, health partners, and families, you will source and secure high quality, best value care solutions tailored to people's assessed needs. Your work will directly support timely hospital discharges, promote independence, and help deliver positive, person centred outcomes across the county.

This is a rewarding and fast paced role where your contribution will have a meaningful impact every day.

Key Responsibilities

• Coordinate and broker care that aligns with a person's assessed needs, ensuring support is timely, appropriate, and focused on promoting independence.
• Work closely with care providers, building positive relationships to negotiate care and support, costs and availability that deliver both quality and value. Maintain accurate, up to date records and ensure all activity complies with organisational policies, statutory requirements and best practise standards.
• A core part of the role is making sure every judgement reflects the needs, wishes and well being of the person, supporting them to live a good life.

What We're Looking For

• Someone who brings both professional skill and genuine compassion to their work. You'll have experience in adult social care and a proficient understanding of the care market, enabling you to make informed decisions and support the provision of high quality care services.
• Excellent communication skills are essential. You'll be working with a wide range of people, sometimes with complex needs, so the ability to listen, explain and build trust really matters.
• You'll be comfortable managing demanding priorities in a fast paced environment, staying organised while keeping the person at the centre of everything you do. Empathy, emotional intelligence, and a commitment to dignity and respect are key. If you can balance clear thinking with human understanding, you're thrive in this role.

Why Join Us?

If you would like to be part of a team where your ideas matter and your growth is genuinely supported, we would welcome your application. We're committed to creating an environment where people are valued, trusted and empowered to do their best work, with ongoing development opportunities, collaborative culture and the chance to make a real impact, this is a place where you can build a career you are proud of.

If you're motivated, organised, and passionate about helping people live their best lives, we'd love to hear from you.

Please contact Amanda White, Team Manager - , for more information.

Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.

Under the Disability Confident scheme (formerly known as the Guaranteed Interview Scheme) we would like to ensure applicants with disabilities are offered an interview if they meet the minimum criteria for a job. Please let us know if this is something you would like to be considered for.

A job share scheme is available for all full time posts: both permanent and temporary, unless otherwise stated.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.

Nottinghamshire County Council strongly encourages applications from all candidates from different walks of life, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.