Personal Assistant

Job Description

The Personal Assistant/Team Co ordinator role is accountable for providing comprehensive executive level support to multiple leaders at Level 2, ensuring seamless daily operations and efficient execution of day to day priorities. Acts as a trusted partner, managing communication flow, diary prioritisation, anticipating needs, and proactively resolving challenges to enable the team's success.

What you'll do

• Accountable for providing comprehensive executive level support to multiple members of the Consumer leadership team, ensuring seamless daily operations and effective calendar prioritisation.
• Act as a point of contact and liaison, effectively communicating with internal and external stakeholders at all levels as necessary.
• Manages the needs of leadership members, maintaining a high level understanding of their priorities, projects and initiatives, anticipating potential challenges, and proactively identifying and implementing solutions.
• Manages complex calendars, coordinates internal and external meetings, and arranges travel arrangements with meticulous attention to detail and efficiency.
• Manages expenses, processes invoices, ensuring all align with relevant company policies and procedures.
• Ensures timely creation and management of PO's.
• May provide administrative support where capacity allows to wider management team with regards to diary management, travel arrangements, expenses and other administrative duties.
• Partners with other PA's and supporting staff across the organisation to ensure seamless coordination and communication.
• Provides cover for ELT Executive Assistants during periods of absence.
• Organising events and supporting coordination of diaries for large scale meetings.
• Completion of administrative project activity from time to time as needed.

Qualifications

• Previous experience of providing comprehensive administrative support to one or more senior team members within a fast paced and demanding telecommunications environment.
• A self starter who is extremely organised, meticulous attention to detail, good humour under pressure, highly professional with strong prioritisation and excellent communication skills.
• Good at managing complex calendars, coordinating travel arrangements, and anticipating the needs of senior stakeholders.
• Ability to maintain confidentiality & handle sensitive information with discretion, anticipate challenges and take initiative.
• Strong technical proficiency, including advanced skills in Microsoft Office Suite, particularly Outlook, PowerPoint, and Excel.

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulator's standards.

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.