Personal Assistant - Plastic Surgery & Burns

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role

We have an exciting opportunity for a motivated and highly organised Personal Assistant to join NHS Greater Glasgow and Clyde, supporting the Clinical Service Manager, Lead Nurse and General Manager within Plastic Surgery, Renal and Integrative Care. Based at Glasgow Royal Infirmary, this role is pivotal in ensuring the smooth and efficient running of senior management functions. You will be at the heart of service delivery, providing comprehensive administrative support in a fast paced and dynamic environment. Working within NHSGGC offers the opportunity to contribute to high quality, patient centred care while being part of one of the largest NHS organisations in the UK. This is a rewarding role where you can make a real impact while developing your career within a supportive and values driven organisation.

Duration, Location and Working Pattern

• Part Time, Permanent
• Base location: Glasgow Royal Infirmary
• Shift pattern: To be confirmed
• Salary is pro rata for part time hours

Key responsibilities

• Provide comprehensive and confidential administrative and secretarial support to the Clinical Service Manager and Lead Nurse, as well as support to the General Manager
• Manage complex diaries, coordinate meetings and appointments, and prioritise conflicting demands effectively
• Act as a key point of contact for internal and external stakeholders, ensuring effective communication and timely response to enquiries
• Prepare, collate and present reports, correspondence, statistics and documentation to a high standard
• Maintain and update systems including eESS, SSTS, databases, filing systems and departmental records
• Attend meetings, take accurate minutes and ensure actions and documentation are distributed appropriately
• Support departmental processes, including recruitment administration, ordering equipment, project coordination and compliance with governance standards

Knowledge, training, qualifications and/or experience required to do the job

• HNC/SVQ III in Secretarial Studies or Business Administration or equivalent relevant experience
• Proven experience in a Personal Assistant or similar senior administrative role, ideally within a healthcare environment
• Advanced IT skills with proficiency in Microsoft Office 365 and experience with administrative systems such as eESS and SSTS
• Excellent organisational, communication and problem solving skills with the ability to prioritise a demanding workload
• Strong interpersonal skills with the ability to work independently and collaboratively in a fast paced environment
• High level of accuracy and attention to detail, including minute taking and report preparation skills
• Ability to handle sensitive information with discretion, demonstrating professionalism, diplomacy and confidentiality at all times

What we offer

• Minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e learning and classroom based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Equal Opportunities

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

We recognise the importance of work life balance and are committed to offering a range of flexible working options where service needs allow. For roles where less than full time hours can be accommodated, and where the tenure is listed as various, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.