Personal Assistant - Domiciliary Care Service

Hourly Rate: £13.44 per hour

Employment Status: Permanent

Responsible to: Senior Domiciliary Care Personal Assistant/Care Co ordinator

Job Purpose

• To provide a range of personal, social, emotional and practical care tasks as required for the well being of citizens, and their carer, living in their own homes within the community, whilst keeping a watchful brief on their changing needs.
• To work towards an assessed and planned package of person centred care, or maintenance programme, enabling citizens and their carers to exercise control over their own lives by maximising their independence. The provision of a culturally and ethnically sensitive service is integral to the provision of home care.
• To assist in the delivery of a high quality Sitting Service in accordance with agreed standards, organisational policies and procedures.

Duties and Responsibilities

• Incorporate the proposals of all appropriate legislation and carry out duties following an assessment and instruction from the Domiciliary Care Manager.
• Hold individual responsibility, under the supervision of the Domiciliary Care Manager, for the personal needs of citizens.
• Observe each citizen's changing needs and report, on a regular basis, to the Domiciliary Care Manager.
• Provide personal care in a sensitive manner for all citizen groups and their carers living in their own homes within the community (including assisting citizens to get up, to bed, total body washing, toileting, dressing and feeding) and provide carers support.
• Perform social duties, including shopping, talking with citizens, helping to maintain contact with family, friends and the local community, and providing escort duties such as:
• Escort citizens to the shops/bank, on public transport, or to GP practices, chiropody treatment etc.
• Undertake essential domestic duties to assist citizens in caring for their homes (e.g. cleaning, cooking, laundry), while encouraging citizens to retain maximum independence by creating a supportive homely atmosphere.
• Attend case conferences and other meetings as required to facilitate the provision of appropriate person centred support to citizens.
• Make appointments for citizens with a Doctor, Nurse or Chiropody Services.
• Provide sleep in duties as required.
• Assist citizens, where instructed by the Domiciliary Care Manager, in the management of their income, paying rent and other household bills, and keeping a strict account for checking by the Domiciliary Care Manager.
• Attend training courses as required to develop skills and knowledge to improve the quality of service provision.
• Carry out any other duties and responsibilities within the scope and spirit of the job purpose and grade as may be required.

Health and Safety

• Ensure the Health & Safety requirements of the organisation and relevant legislation are met.

Other

• Undertake any other duties consistent with the objectives of the post, as required by the Manager.

Person Specification Experience

• Previous experience of giving personal care to adults with specific needs such as disabilities or learning difficulties is desirable but not necessary, as full training will be provided.

Essential Skills and Abilities

• Communicate verbally and in writing in a comprehensive manner.
• Complete a timesheet, write a shopping list and handle money.
• Work independently.
• Provide sensitive and appropriate personal care to men, women and children.
• Have an awareness, understanding and willingness to meet the needs of people from different religious and cultural backgrounds.
• Provide a non judgemental service to all citizens.

Training

• Willingness to undertake training.

Education / Qualifications

• NVQ/Diploma Level 2 or 3 desirable but not essential.

Benefits

• Higher than the average hourly rate of pay compared to many care providers.
• 20 days of paid holiday per year (not including bank holidays), increasing to 25 days with years of service.
• All buildings are fully accessible and include personal care suits.
• Disability Confident Employer, encouraging people with a disability or long term health condition to apply.
• Signed up to the Working for Carers charter, supporting family carers to work around their caring responsibilities.
• Automatic enrollment on the Health Assured Employee Assistance Programme, offering confidential advice and support for personal and work related issues.
• Flexible working and full and part time employment to enable staff to work around their caring or family commitments.
• Statutory sick, maternity and paternity pay in accordance with government guidelines.
• After three months of continuous regular employment, a proof of employment letter can be provided to support finance applications.
• Relevant training to ensure staff are competent and confident in their job.
• Opportunities to learn, improve skills and progress in professional career.
• A strong network of support from management and the opportunity to progress within Midland Mencap.

What we offer

• Join a passionate, inclusive, and community led organisation making a real impact.
• Flexible and family friendly working practices.
• Learning, development, and progression opportunities.
• Supportive team culture and access to employee wellbeing services.
• Pension scheme and expenses reimbursement.