Performance Director

Nest Commerce is one of the UK's fastest-growing performance marketing agencies, built for ecommerce and retail brands. We partner with category-leading names such as Urban Outfitters, Reiss, Damson Madder, Crew Clothing and Hims, helping them scale sustainably through cutting-edge performance strategy and proprietary technology.

Our in-house AI platform, Hummingbird, gives us an unmatched competitive edge, automating optimisation, generating creative at scale, and empowering our teams to deliver market-leading results. We're founder-led, independent, and fiercely ambitious, with a culture that blends commercial impact with genuine care for our people.

Key Responsibilities:

As Performance Director, you will lead a portfolio of ecommerce and retail clients, working as a strategic partner to drive growth, retention, and long-term success. You will:

• Oversee 3-5 key accounts, shaping and executing integrated performance marketing strategies aligned to their business goals.
• Build strong, trusted relationships with senior stakeholders and ensure high client satisfaction, renewal and revenue growth.
• Lead, mentor, and develop a team of paid media specialists, including at least one Paid Media Team Lead, fostering a high-performance and collaborative culture.
• Partner with our Nest Studio creative teams to introduce and integrate creative solutions that enhance performance.
• Support agency growth through new business contributions, pitches, case studies, and thought leadership.
• Maintain smooth financial management across your portfolio, including forecasting, invoicing and addressing payment challenges when needed.
• Stay ahead of performance, platform, and creative trends, bringing fresh insights to clients and internal teams.

Candidate Experience:

We're looking for a strategic, commercially minded leader who is passionate about performance, people, and pushing boundaries. You'll bring:

• A track record of managing and growing a portfolio of clients, with strong relationship-building skills.
• Deep expertise across paid digital channels including Meta, Google, TikTok, Pinterest.
• A data-driven mindset with the ability to translate complexity into clear, actionable plans.
• Experience developing and mentoring teams, with a focus on upskilling and career progression.
• Confidence navigating challenging conversations with empathy and clarity.
• A proactive, solution-oriented approach that aligns with Nest's values of ownership, speed, resilience, and innovation.

You'll thrive here if you're excited by the idea of combining elite talent, proprietary tech, and fast-moving ecommerce brands, while being part of a culture that genuinely supports growth and wellbeing. Multiple team members highlight the people, learning opportunities, and exposure to market-leading tech as defining parts of their Nest experience.

Company Benefits:

Nest offers one of the strongest benefits packages in the performance marketing industry, including:

• Hybrid working (3 days in Kentish Town office) + dog-friendly environment
• Weekly team socials & Thursday learning sessions
• 6-week paid sabbatical after 4 years (plus option for 6 additional unpaid weeks)
• £50 monthly wellness allowance
• £10 lunch allowance twice per month
• £100 desk & chair allowance
• £20 monthly internet allowance
• Working abroad for up to 10 consecutive days per year
• 25 days annual leave + 8 bank holidays (33 total)
• Enhanced parental leave & fertility support
• 1 volunteering day per year + £1,000 monthly charity donation
• Transparent leadership and a culture built around ownership, innovation, resilience, and solving problems fast.