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Pensions Administrator
Posted 1 day 13 hours ago by Hays
Your new company
Hays are seeking a confident and motivated Pensions Administrator to join our client's growing team in Manchester. This role is ideal for someone with a strong attention to detail and a good interest in UK pension schemes, who enjoys delivering accurate, timely, and high-quality service to members and stakeholders.
You will be responsible for the day-to-day administration of pension schemes, ensuring all activities are completed in line with scheme rules, regulatory requirements, and internal service standards. This is a permanent role in Manchester city centre, fully office-based.
Your new role
Key Responsibilities
- Administer pension scheme records accurately and efficiently
- Process member events including joiners, leavers, retirements, transfers, and deaths
- Calculate pension benefits, quotations, and statutory disclosures
- Respond to member queries by phone, email, and letter in a professional manner.
- Ensure compliance with pensions legislation, internal procedures, and service level agreements
- Support scheme projects such as data reviews, scheme events, and regulatory exercises.
- Maintain up-to-date and accurate member records on pension administration systems
- Work collaboratively with colleagues, trustees, and third-party providers
- Previous experience in administration
- Working knowledge of UK pensions legislation and administration processes
- Strong numerical ability and attention to detail
- Good written and verbal communication skills
- Ability to manage multiple tasks and meet deadlines
- Confident using administration systems and Microsoft Office
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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Hays
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