Pension Services Advisor - Customer Support

Willis Towers Watson in the United Kingdom is hiring a Customer Service Representative to join our team on the front lines, handling inbound calls, emails and live chats from employees of our clients about their occupational pension schemes in a fast-paced, customer-focused environment. This role emphasizes excellent communication, empathy and problem-solving, with full training provided.

You'll work to resolve queries at first contact, support vulnerable customers, and help maintain a high