Peer Supporter Ayrshire & Arran -Maternity Cover

About NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we ve supported millions of people on their unique journey into parenthood.

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

About the role

Our Ayrshire and Arran Infant Feeding Peer Support Project is commissioned by NHS Ayrshire and Arran to offer infant feeding support as part of the integrated Infant Feeding service. The support is delivered, on a one to one basis to the families from the antenatal period through to when baby is 6-8 weeks old, in families homes, via phone, text and video calls.

Some of the key responsibilities of the role include:
• Providing one to one breastfeeding and infant feeding support to families within Ayrshire and Arran, in homes, via phone, text and video calls.
• Inputting information onto patients records within platforms used by the health professionals in the region.
• Having a good working knowledge, understanding and experience of the local demographics in the Ayrshire and Arran area and ensuring all support is accessible and inclusive.
• To attend regular supervision/support sessions.
• Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

About you

You will:

Have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills including Outlook, Word and Excel and you must have good attention to detail.

It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter and to have lived experience of breastfeeding/giving breastmilk to your child for any length of time. The training can be undertaken within your working hours.

• Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?
• Are you willing to undertake our Peer Supporter training?
• Do you have lived experience of breastfeeding/giving breastmilk to your child?
• Can you work at pace and juggle a number of different priorities?
• Do you want to join an amazing Charity that supports parents across the UK?
• Would you like to be part of an amazing team of passionate staff?

Our Benefits What we offer you

We value our team and offer fantastic benefits to support your well-being and professional growth:

• 30 days annual leave (excluding Bank Holidays)
• Pension matched up to 5%
• Flexible working options to suit your lifestyle
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more
• Cycle to work scheme to support sustainable commuting
• Life Assurance for peace of mind
• Free eye test for all staff, with further discounts
• Blue Light discount card

How to apply

At NCT, we re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we re here to support you. Ready to make a difference? Apply now and be part of something truly special.

If you would like to apply for this position please submit a CV and covering letter, outlining why you are interested in the role and why you think your skills, experiences and competencies are a good fit - in particular focus on the essential criteria