PCN Frailty Team Administrator

Duties Specific to Role Moderate and Severe Frailty Model of Care: Support the Care Coordinator as required to transpose data onto the Personalised Proactive Whiteboard Lead the administration of the self-assessment questionnaire process, sending out questionnaires to potential patients, receiving and analysing responses.

Support the Frailty Practitioner in the process of triaging patients to determine who will receive a Comprehensive Geriatric Assessment (CGA) For those patients who do not receive a CGA, provide administrative support to carry out alternative actions/interventions/referrals Ensure the Clinical Frailty Score is recorded in the patients GP Clinical Record where possible, along with other relevant codes Provide administrative support to the Frailty Practitioner and Care Coordinator to ensure the My Life, My Plan Personalised Care and Support Plan, and ReSPECT plans, are completed and printed out for inclusion in the patients What Matters to Me orange folder Provide support to the Care Coordinator through ongoing use of the care coordination function of the Personalised Proactive Whiteboard, supporting delivery of any related actions and ensure regular review (or at agreed trigger points) of the patients Personalised Care and Support Plan Dementia Co-diagnosis Model of Care: Receive and process all referral information Ensure all MDT attendees receive the information in a timely manner in advance of the MDT meeting and that all can attend to ensure quoracy Ensure MDT meetings run smoothly, including arranging slots for clinicians to present their case(s), minuting each meeting as per local arrangements Following the meeting, undertake own actions as agreed, check all actions completed from all MDT members, and record actions for each patient in their GP clinical record and elsewhere if needed General: Support and maintain patient records and ensure data is accurately recorded, coded and stored in line with policy, procedures and data protection regulations.

Assist with the preparation of reports, correspondence, and documentation.

Handle enquiries from patients, families, and partner organisations in a professional and compassionate manner.

Coordinate appointments/visits and communications between patients, carers, health, social care and any other services involved in an individuals care.

Support the monitoring and evaluation of service performance through data collection and reporting.

Provide any other general administrative support to the PCN Frailty Team as required The job description for all G DOC workers also forms part of your job description.

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