PCN Administrator

An exciting opportunity has arisen for a friendly, confident, enthusiastic, and energetic person to work within our dedicated central administration team. The role is to support the Weymouth and Portland Primary Care Network.Based in our offices on Lynch Lane in Weymouth you will provide support toour Operations Manager supervising our junior administration staff, allocatingtasks and monitoring progress, offering operational and admin support toprojects, for example: enhanced access clinics; vaccination delivery; houseboundvisit management processes, change management initiatives, and the smoothrunning of our services and administrative provision.

Interviews will take place Thursday 2nd April 2026

Main duties of the job

As a Senior Administrator within the PCN Central Admin Team you will:

• Provide support and supervision for the junior team members
• Work alongside the Operations Manager, providing support as needed
• Provide lead administrative support to specific PCN services / projects
• Have oversight for services carried out centrally on behalf of the GP practices
• Support with the smooth running of everyday office life

Essential attributes for the role:

• Methodical & accurate approach to work with attention to detail
• Work to a very high standard
• Be a driven, enthusiastic, and responsive team player
• Flexible approach to change
• Ability to work independently and as a member of a team
• Experience of SystmOne

About us

Two HarboursHealthcare is a not for profit organisation led by local General Practices inWeymouth and Portland. Our goal is to work more closely together (and withstakeholders) to share expertise, resources and provide services for the NHS.

Job responsibilities

You will be part of the team responsible for the provision of an efficient, comprehensive administrative support service to the PCN.As part of the Central Admin Team, you will offer support to the attached PCN clinical services and GP practices as and when required.

Duties include -

Engageand support with collaborative working across the PCN team, liaison withPractices to ensure PCN delivery is in line with practices strategic goals andclinical delivery needs.

• ManagePCN delivery of Enhanced Access provision, working with the Operations Managerand Business Manager to ensure targets are met.
• Manageminutes for meetings (for example: PCN Board etc)- ensuring they are completedin a timely fashion and shared/stored correctly.
• Create,amend and implement ledgers on SystmOne
• Support with the efficient onboarding of new PCN and ARRS employees.
• Managing staff leave and absences to ensure continued delivery of service.
• Supportstaff in organising any identified training needs.
• Managementof mandatory training for all PCN Staff, ensuring completion andcompliance
• Assistwith maintaining policies and procedures
• Managementof room bookings and room allocation in PCN clinics
• Beresponsible for all stock, stationary and medical consumables orders.
• Responsibilityfor appropriate Waste Management Manage Shredding and confidential wastemanagement compliance
• Any other reasonable duties requested by management

Person Specification Qualifications

• Good standard of general education
• 5 GCSEs at C or above including Maths and English (or relevant experience)
• NVQ3/A-levels or equivalent or relevant practical experience

Experience

• Working in a healthcare setting
• Working as part of a team
• Accurate recording of data
• Experience of supervising staff
• Experience of using organisational procedures to enable problem solving
• Primary Care experience

Knowledge

• A good range of IT knowledge including Word, Excel, email and databases
• IT GP clinical system, SystmOne
• Understanding of medical terminology

Skills

• Understanding and adherence to strict confidentiality
• Excellent communication skills, both written and verbal
• Able to take and convey clear messages
• Able to prioritise and work to conflicting demands
• Able to use own judgement, resourcefulness and common sense
• Able to work under pressure
• Able to problem solve
• Able to plan and prioritise own workload and the workload of others as required
• Able to deal with difficult situations
• Ability to absorb complex information and communicate it effectively to others

Personal Qualities

• Highly motivated
• Calm approach, performing under pressure
• Pleasant and articulate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£14.06 an hourstarting hourly rate & dependent on experience