Payroll Officer

Overview

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Founded in 2013 by Dwayne D'Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we've grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.

Where we are now:

We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products - spearheaded by leading in-house medical teams, researchers and pharmacists. In 2025, HeliosX helped treat over 1.7 million patients worldwide. We reached £781m in revenue, delivering % year-on-year growth and cementing our position as the clear market leader in the UK. In 2025 our weight-loss treatments helped our patients lose 8.5 million kilograms of excess weight; contributing to an estimated 1,300 fewer cardiac events. That's not just growth; that's measurable, life-changing impact at scale. We're operating across four markets, with successful launches in Germany and Canada, and growing our reach in the US.

Where we're going:

2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you'll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.

There's never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!

Role overview

The Payroll Officer will play a critical role in delivering accurate, timely & compliant UK payroll for HeliosX employees as the business continues to scale rapidly. This role will own day-to-day payroll operations, supporting statutory compliance, payroll controls, reconciliations & employee query management.

Working closely with the People & Finance teams, the Payroll Officer will ensure high-quality payroll data, strong internal controls & a positive employee experience. As HeliosX expands into new markets, this role will also support the development & streamlining of payroll processes, whilst contributing to the evolution of our global payroll framework, including managing relationships with external payroll providers & helping transition certain payroll activities back in-house (such as pensions administration).

What you'll be doing

• Run end-to-end UK payroll accurately & on time, ensuring all pay elements, deductions & statutory payments are processed correctly.
• Maintain compliance with UK payroll legislation (PAYE, NI, auto-enrolment), keeping controls strong & processes audit-ready.
• Validate payroll inputs & complete monthly reconciliations using Excel, resolving discrepancies ahead of sign-off.
• Partner with People team & Finance to manage payroll changes (starters/leavers/changes) and provide reporting & month-end support.
• Act as the first point of contact for payroll queries, handling a high volume of requests with discretion & clarity.
• Coordinate with external payroll providers & support process improvements as we scale & expand into new markets.
• Contribute to the continuous improvement & documentation of payroll processes & controls, supporting scalability as HeliosX expands into new markets.

What you'll bring to the role

• 2-4 years' experience in a payroll or payroll-focused role within a medium or large organisation
• Hands-on experience processing end-to-end UK payroll
• Experience supporting monthly payroll reconciliations and data validation
• Exposure to pension administration and statutory payments
• Experience working with payroll providers or in-house payroll systems
• Experience operating in a scaling, deadline-driven environment (tech, services, or similar)
• Strong attention to detail with the ability to process high-volume, accurate payrolls

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

• 25 days holiday plus UK Bank Holidays (excluding two per year)
• Private health insurance, along with extra dental and eye care cover
• Enhanced parental leave
• Cycle-to-work Scheme
• Electric Car Scheme
• Free Dermatica and MedExpress products every month, as well as family discounts
• Home office allowance
• Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside audible subscription)

Notes: This job description focuses on current responsibilities and qualifications for the Payroll Officer role. All content is for recruitment purposes and does not guarantee employment. This posting may be removed at any time.