Payments Platform Lead: IBS & Regulatory Excellence

Description

Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.

As our Technical Payments Lead you will lead on managing one or more of our key payment services (FPS, BACS, CHAPS, Cheques etc.), ensuring the Bank remains compliant with payment regulations and that we deliver great outcomes for our customers.

This role reports directly to the Head of Payments Solutions and Compliance, where you will play a key part in the Payment Solutions team. which covers the journey ownership, strategy and regulatory engagement for our payment services, with an emphasis on regulatory ownership for Payments as an Important Business Service (IBS) for the bank.

Key accountabilities:

• Act as payments lead for specific payment services, in particular our Important Business Services (IBS). Operate as the payments service SME, providing guidance and technical / regulatory input to the broader Bank
• Hold E2E oversight of the payment service, undertaking journey mapping, reviewing processes and constantly improving our payment service capabilities
• Develop, own, review and react to operational reporting and payment metrics (e.g., transaction processing MI) for the specific payment services covered by the role
• Ensure relevant regulatory