Payment Firm Supervisor

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It does not apply to content on or other domains.This website is run by the Financial Conduct Authority. We are committed to inclusive design and ensuring that our web content is accessible to all.For example, that means you should be able to: zoom in up to 300% without the text spilling off the screen navigate most of the website using just a keyboard navigate most of the website using speech recognition software listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)We've also ensured that the text is clear and easy to understand. has advice on making your device easier to use if you have a disability. How accessible this website is We know some parts of this website are not fully accessible: Checkboxes are not accessible using standard voice commands. Some radio buttons are not given group titles when tabbing to them using a screen reader. Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. Feedback and contact information If you need information on this website in a different format contact us and tell us: the web address (URL) of the content your name and email address the format you need - for example large print, braille or audio Reporting accessibility problems with this website We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact us. Enforcement procedure The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, . Technical information about this website's accessibility The Financial Conduct Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. Compliance status This website is partially compliant with the AA standard, due to 'the non-compliances' listed below. Non-accessible content The content listed below is non-accessible for the following reasons. Non-compliance with the accessibility regulations Checkboxes are not accessible using standard voice commands such as "Click checkbox" and can only be accessed by using "Tab" commands. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Some radio buttons are not given group titles when tabbing to them using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). Edit combo fields with options lists can be difficult to navigate to with voice commands when the field is completed. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). The programmatic labelling of edit combo fields with options lists is not clear when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 ( Information & Relationships ). What we're doing to improve accessibility We are actively engaging with our site developers and independent accessibility professionals to address the issues above and improve overall accessibility with the eventual goal of attaining full WCAG AA compliance. Preparation of this Accessibility Statement This statement was prepared on 22nd July 2021. It was last reviewed on 22nd July 2021.This website was last tested on 02/02/2021. Testing was carried out by Blazie Engineering using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test. About the FCA and team We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting in the Payments and Digital Assets directorate, the Market Intervention department supervises and drives regulatory standards in payments and crypto asset firms. Role responsibilities Own and manage a portfolio of supervision cases in the Payments/E-money sector, driving regulatory outcomes that protect consumers and ensure market integrity Engage with internal and external stakeholders including collaborating with law enforcement and regulatory bodies, both domestically and internationally, using FCA powers to prevent harm and uphold market confidence Form supervisory judgments within firms, supported by expert training and guidance, contributing to consistent and fair regulatory decisions Support colleagues on complex cases, helping deliver precedent-setting outcomes that shape future regulatory approaches. Contribute to operational and strategic projects by developing processes, frameworks, and tools that enhance business-as-usual effectiveness and regulatory impact. Skills required Minimum: Proven experience of dealing with regulatory matters, particularly in relation to advising on regulatory requirements OR working in a compliance function within a retail bank and/ or payments firm Proven experience of presenting work to others and influencing decision making processes Proven experience of strong stakeholder management Essential: Experience of managing competing priorities, often with factors outside of your control in a high-pressure environment Curiosity and motivation to continually learn about and investigate issues within the firms and industries we supervise with a strong willingness to develop yourself by taking on new responsibilities Adopting a flexible and pragmatic approach to your work with a strong sense of accountability to take ownership and drive forward solutions Ability to identify and escalate issues appropriately, seeking support at appropriate stages throughout any piece of work or deliverable Benefits 25 days annual leave plus bank holidays Hybrid model with up to 60% remote work Non-contributory pension (8-12% depending on age) and life assurance at eight times your salary Private healthcare with Bupa, income protection, and 24/7 Employee Assistance 35 hours of paid volunteering annually A flexible benefits scheme designed around your lifestyleFor a full list of our benefits, and our recruitment process as a whole visit . Our values and culture Our colleagues are the key to our success as a regulator. We are committed