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Patient Welcome Team Lead - Front Desk & Experience

Posted 2 days 17 hours ago by Penrosehealth

Permanent
Full Time
Other
London, United Kingdom
Job Description

Penrosehealth is seeking a Welcome Team Lead to supervise the front of house team and ensure a professional, efficient and friendly patient experience at Penrose Surgery and Penrose Maddock Way. You will coordinate rotas, support colleagues during clinics and maintain high standards in reception and patient check in.

You will lead with calm authority, developing staff, resolving issues, and upholding confidentiality.

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